When an upper strut mount needs replacement, which technicians' statements are correct?

In this scenario, to understand why selecting that option is accurate, it's essential to consider the context of the statements made by the technicians regarding the strut mount replacement.

When an upper strut mount is due for replacement, a correct statement may typically involve factors such as the signs of wear (like noise, vibration, or poor ride quality), the need to check the surrounding components, or the appropriate procedure for replacement.

If both technicians provided inaccurate information about the symptoms of a failed strut mount or the process for its replacement, indicating that either the diagnosis or replacement method was entirely flawed, then it supports the view that neither contributed correct guidance.

By confirming that both technicians did not provide any valid or applicable information related to the strut mount replacement, it reinforces the assertion that selecting the option stating neither technician is correct reflects an accurate assessment of the situation. It is crucial to ensure that any discussion about strut replacement thoroughly understands the importance of proper diagnosis and the requisite procedures for correct installation and component function.