A vehicle has worn sway bar end link bushings. What is the most likely customer complaint?

When sway bar end link bushings wear, they can lead to increased movement and play in the suspension components. As a result, one of the most common complaints from customers is the presence of noise, particularly when the vehicle is driven over uneven surfaces. This noise can manifest as clunking or rattling sounds, which occur due to the lack of secure connection between the sway bar and the suspension, allowing for excessive movement.

The nature of the noise is most prominent on uneven roads because these surfaces cause the suspension to compress and extend more than it would on a smooth road, exacerbating the effects of the worn bushings. Therefore, when customers report noises that seem to correlate with bumps or irregularities in the road surface, it is typically indicative of sway bar end link bushing issues.